Important Information before ordering
Please note that though every attempt is made to replicate the woods used in each of the puzzles, as shown in the photos or stated in descriptions, a substitute wood may be used on occasions. Please contact me if this is a concern.
Also please read the section “Care and Maintenance” at the bottom of this page with regard to light staining.

Ordering
We can accept Visa and Mastercard as well as cheques. Please include Postage & Packing charges if applicable (see below).

Payment by credit/debit card: Please phone or write your order in, giving the following details; card number, name and initials on the card, expiry date and card holders address, including phone number. At present we do not hold a secure site for online selling and therefore we do not recommend sending card details via e-mail. To minimize errors and time on the phone you can always e-mail your order followed by over the phone payment.

Cheques made payable to “M &G Hayduk”. 
Payment in sterling only.

Send to the address:
                   Tremore Valley Farm
                   Tremore Valley
                   Nr. Bodmin
                   Cornwall
                   PL30 5LS

Postage & Packing (UK only *)

Delivery (UK only *)
Within 7 days if puzzle is in stock Otherwise allow up to 21 days. Please e-mail for special requirements or for more precise times.

* For deliveries abroad please contact us.

Packaging
All the puzzles come to you individually boxed with a leaflet giving information on the woods used and in some cases solutions.

Preview Service
No two woods are the same and each puzzle made will vary slightly from the photo image on this site or from a puzzle you might have seen at a show.  To compensate for this, I can offer the following service prior to ordering.                 

To preview a puzzle before buying, e-mail us mentioning the item you would like to see and provided the item is in stock, we will by return, e-mail you a photo image. The item in question will be reserved for 48 hours. with no commitment to buy. 

Care and Maintenance
Application of a good quality beeswax polish is recommended from time to time, to the bowls and trays, but not to the puzzle pieces. These can be cleaned with a cloth dampened with white spirit and buffed with a dusting cloth.  Most woods are prone to bleaching, particularly if placed in a sunny position, so avoid siting the puzzles on windowsills or other brightly lit areas. PLEASE NOTE for items that lay on top of other pieces of wood e.g. biscuits, knives, spoons it is a good idea to move them around from time to time to avoid light stains developing.